Vault Active Australia Pty Ltd (ABN: 17 622 643 618) is committed to protecting the privacy of individuals that visit this site. It is imperative that Vault Active maintains an accurate understanding of your needs and also provides you with timely updates.
To facilitate the above it is sometimes necessary to collect user information and collate that information in a database. We collect information from you when you complete a transaction, register as a member either in-store or online, sign up to receive email/text communications from us, participate in a competition/promotion/survey, email to request assistance or product feedback. This information may include that such as name, age, gender, email address, phone number, postal address, billing address, password, credit card, debit card numbers and IP address. We may use your information collected online to fill and process your orders. Information may be collated to monitor feedback and respond to your product suggestions, to sell you a product or to provide you with information about new products and Vault Active news. Data is also collected to allow us to better service you in responding to your customer service requests. No information is maintained in publicly accessible computers or internet servers. We do not sell, trade or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice.
All text or email communications you receive from us will allow you to unsubscribe on the spot, meaning you will no longer receive communications from us unless it is regarding a transaction or security issue. You are also able to contact us via email and Vault Active will respond in the next 24/48 hours using the details below to edit your account details on our website at any time or if you wish to stop communications from us.
PO Box 4128 Croydon Hills Vic 3136
Vault Active is constantly attempting to improve its products and to assist with this additional information may be requested from you. It is optional if any further information is provided by you and left entirely to your discretion. No penalty whatsoever will be imposed if you decline to provide this information. All information will be retained and stored securely by Vault Active. This information may be matched to other data held in our database.
By using Vault Actives website, you agree to us placing these sorts of cookies on your device and accessing them on your next website visit. You change your browser settings to prevent cookie use, however this may affect the levels of functionality you experience on our site.